Please be aware that our Shepherdswell branch will be closed from 24 March 2020
for the foreseeable future. The dispensary will still be staffed for your prescriptions to collect. Please DO NOT leave or ring the door to drop off your repeat, instead telephone the Folkestone branch how will be happy to help you.
Collecting Prescription: Please knock on the door and one of the dispensing staff will hand you your prescription. Please note they will not be dealing with any other requests.
All telephone calls from the Shepherdswell branch will be diverted
to our main surgery at Folkestone Road.
We are currently NOT issuing 'rescue packs' in the form of just-in-case steroid and antibiotics unless you are known to have severe COPD and have had these before.
Currently routine respiratory reviews will not be undertaken face to face but
by telephone to minimise unnecessary contact.
Asthma patients should continue to manage their condition in the usual way.
If you feel you have symptoms of COVID-19, please go to:
We all know that the NHS is here to help and support us through the current crisis.
Don't forget the NHS are also here to guide and help you with any other health concerns you may have.
Its very important that patients who are having health problems contact the appropriate NHS provider to ask for help or advice.
Please open the attached document for more information.
NHS Key information for patients
Help to Care app
Supporting everyone who provides cares for others in Kent and Medway.
The app is designed to help spot the signs of a health problem and find the right information and advice. There is an assessment section which will help you decide if the person you care for is developing a health problem that needs medical help. The app will direct you to good quality advice.
You can download the app by searching for Help to Care in the app store on your Apple device, or in Google Play if you have an android device.
Find out more at